Download the Firefly softphone

Mac Users

Click here for instructions on how to connect to Freshtel on your computer.

Highlights

Small program: fast to download and uses very little system resources
Intuitive user-friendly menu
Instant messaging and free calls to other Freshtel users
Free Voice Mail system

Main Features

Will work via broadband or dial-up Internet access
Allows calls to other Freshtel users as well as landlines and mobile phones
Compatible with USB Handsets and standard headsets
Compatible with all SIP or IAX ATAs and 3rd Party VoIP Hardware
Drag-and-drop contact list with ability to create contact groups for easy management
Mouse-over popups on contact list for easy access to information and contact management
Online status indicators to show if your contacts are online or offline
Ability to set your own online status
Set custom ringtones and on-hold music
Keeps a log of all calls made/received as well as Instant Messages
Online My Account system for easy tracking of calls and real time call records
Ability to top up your account online for the Free plan, as well as monthly plans for Post-Paid billing.
Multiple diagnostic log levels for problem solving
Ability to place call on hold
Works with any Windows compatible audio device including wireless headsets
Built-in Audio Wizard for fast and easy Audio configuration
Ability to have multiple calls in progress simultaneously
Support for conference calls and call transfer
Advanced Echo Cancellation for better sound
Microsoft Outlook© Integration that displays Outlook contacts in the Firefly Contact List and a Firefly toolbar to be displayed directly in Outlook
Automatically checks for updates online
Pop-Up notifications alert users to a contacts online status and for incoming calls

System Requirements

A PC running Windows 98SE/ME/2000/XP/Vista
Minimum Pentium II 400Mhz, 64MB RAM
7MB of free disk space
A broadband Internet connection
A headset with speaker and microphone or a USB Handset. You can use normal speakers and a microphone, but the sound quality will not be as good as with a headset or handset.

How do I download Firefly?

To download Firefly, click the link above. You may be prompted to save the file to your computer - choose to do so. As it can be very easy to forget where you've put a downloaded file, select the Desktop from the Save in dropdown box, which is usually at the top of the download window.

How do I install Firefly on to my computer?

Once the download has completed, you may be given the choice to Open the download. Click Open to start the Firefly installer.
If you are not given this choice, find your way back to the Desktop and double click the icon for firefly3.exe
Follow the prompts to install the Firefly software.
Enter your Freshtel phone number and password when prompted. Check your email to receive your password.
You are now ready to use Firefly!

For more information, view the Getting Started Guide.

Terms & Conditions

View Firefly's Terms & Conditions.

Version 3.0

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New!