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Contact Freshtel Freshtel

Email enquiries

Enquiry:  info@freshtel.net

Sales:  sales@freshtel.net

Support:  support@freshtel.net

Fax enquiries

Fax:  +61 3 8610 1964

Business hours

9 am - 4:30 pm
Business days

Download the Firefly softphone

Firefly

Version 3.2.1

Download Now

Build 6180, Windows 2000, XP or Vista (8.4MB)

New!

Firefly 3.3 Beta for Mac

Preview the latest version of the Firefly softphone for Mac OS X.

Highlights

  • Small program: fast to download and uses very little system resources
  • Intuitive user-friendly menu
  • Instant messaging and free calls to other Freshtel users
  • Free Voice Mail system

Main Features

  • Will work via broadband or dial-up Internet access
  • Allows calls to other Freshtel users as well as landlines and mobile phones
  • Compatible with USB Handsets and standard headsets
  • Compatible with all SIP or IAX ATAs and 3rd Party VoIP Hardware
  • Drag-and-drop contact list with ability to create contact groups for easy management
  • Mouse-over popups on contact list for easy access to information and contact management
  • Online status indicators to show if your contacts are online or offline
  • Ability to set your own online status
  • Set custom ringtones and on-hold music
  • Keeps a log of all calls made/received as well as Instant Messages
  • Online My Account system for easy tracking of calls and real time call records
  • Ability to top up your account online for the Free plan, as well as monthly plans for Post-Paid billing.
  • Multiple diagnostic log levels for problem solving
  • Ability to place call on hold
  • Works with any Windows compatible audio device including wireless headsets
  • Built-in Audio Wizard for fast and easy Audio configuration
  • Ability to have multiple calls in progress simultaneously
  • Support for conference calls and call transfer
  • Advanced Echo Cancellation for better sound
  • Microsoft Outlook© Integration that displays Outlook contacts in the Firefly Contact List and a Firefly toolbar to be displayed directly in Outlook
  • Automatically checks for updates online
  • Pop-Up notifications alert users to a contacts online status and for incoming calls

System Requirements

  • A PC running Windows 2000/XP/Vista
  • Minimum Pentium II 400Mhz, 64MB RAM
  • 20MB of free disk space
  • 512/128k or greater broadband connection recommended for best results.
  • A headset with speaker and microphone or a USB Handset. You can use normal speakers and a microphone, but the sound quality will not be as good as with a headset or handset.

How do I download Firefly?

To download Firefly, click the link above. You may be prompted to save the file to your computer - choose to do so. As it can be very easy to forget where you've put a downloaded file, select the Desktop from the Save in dropdown box, which is usually at the top of the download window.

How do I install Firefly on to my computer?

  1. Once the download has completed, you may be given the choice to Open the download. Click Open to start the Firefly installer.
  2. If you are not given this choice, find your way back to the Desktop and double click the icon for firefly3.exe
  3. Follow the prompts to install the Firefly software.
  4. Enter your Freshtel phone number and password when prompted. Check your email to receive your password.
  5. You are now ready to use Firefly!

For more information, view the Getting Started Guide.

Terms & Conditions

View Firefly's Terms & Conditions.

Voicedot Compatible