Linksys / Sipura SPA-2xxx - 3xxx Configuration Guide

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Minimum Requirements

Active Freshtel internet phone account (http://www.freshtel.net)
Broadband internet connection (256/64kbps minimum)
Broadband modem/router (Must have an Ethernet port to connect to the Linksys)
Analogue Telephone with RJ-11 line (desktop or cordless)

Before You Begin

Please note that all information in this guide is applicable to both the SPA-2000 and SPA-3000 range. These include the SPA-2000, SPA-2100, SPA-3000 and SPA-3102.

We recommend you ensure that the latest firmware update for this device has been downloaded and implemented. For further information, visit the manufacturer's website at http://www.linksys.com.

If you are using the Firefly softphone on your PC with the same Freshtel number that you wish to use in your Linksys, we advise you to uninstall or disable Firefly. Your Freshtel account can only be active at one point on our network at any one time, and having two identical active accounts will cause conflicts.

If you do not yet have a Freshtel account, you should go to our website at http://www.freshtel.net and register a new account before starting to configure the Linksys.

Initial Setup

Before configuration, please refer to the Linksys user guide for further information on how to connect the device to your network.

If you require more advice, please refer to our help documents on our website at http://www.freshtel.net/help/ or contact Customer Care via Firefly on 81118111, or our landline number 1300 373 748.

SPA-2xxx / 3xxx Configuration

Using your telephone handset obtain the IP address of the ATA:

Dial ****
Dial 110#

An automated voice will then announce the IP address. Enter the ATA's IP address in your browser's address bar to access the configuration menu.

Figure 1.1

If you are experiencing difficulty trying to connect to the device at this point, please refer to the user guide or contact Linksys Technical Support for further assistance.

VoIP Configuration

Once you have logged into the Configuration Center, log in as Administrator by clicking the ADMIN LOGIN on the top right hand side of the page.

For more information regarding each property and option, please refer to the user manual.

SIP Setup

Figure 1.2

Figure 1.3

Note: All other settings are to be left as their defaults.

Click on the LINE 1 tab
Enter the following:
1. Line Enable: Yes
2. SIP Port: 5060
3. Proxy: gateway.freshtel.net
4. Make Call Without Reg: Yes
5. Ans Call Without Reg: Yes
6. Register: Yes
7. Register Expires: 3600
8. Display Name: Your FRESHTEL Number (eg. 81118111)
9. Password: Your FRESHTEL Password
10. User ID: Your FRESHTEL Number
11. Use Auth ID: No
12. Preferred Codec: G729a
13. Use Pref Codec Only: No
14. DTMF TX Method: Auto
15. Silence Supp Enable: No
16. FAX CED Detect Enable: Yes
Click on SUBMIT ALL CHANGES

In order to configure the following properties, be sure to click on the ADVANCED button (top right hand side) to access the setting.

Dial Plan Setup

Figure 1.4

Click on the LINE 1 tab
Enter the following:
Dial Plan:

Dial Plan (Australia only - user has no local call prefix set)

(*123|*xxxxxxxx|<000:61000>S0|<112:61112>S0|<106:61106>S0|61000S0|61112S0|61106S0|0
[2378][2-9]xxxxxxx|0[4569]xxxxxxxx|611300xxxxxx|611800xxxxxx|6113xxxx|6118xxxx|[1-9]x.)

Dial Plan (Australia only - user has local call prefix set)

(*123|*xxxxxxxx|000S0|112S0|106S0|001[0-9]x.|0[4569]xxxxxxxx|0[2378][2-9]xxxxxxx|[2-9]xxxxxxx|
1300xxxxxx|1800xxxxxx|13xxxx|18xxxx|1[4-79]x.)
Click on SUBMIT ALL CHANGES

STUN Setup

Figure 1.5

Click on the SIP tab
Enter the following:
1. Handle VIA Received: Yes
2. Insert VIA Received: Yes
3. Handle VIA rport: Yes
4. Insert VIA rport: Yes
5. STUN Enable: Yes
6. STUN Server: stun.freshtel.net
Click on SUBMIT ALL CHANGES

Call Progress Tones

Figure 1.6

Click on the REGIONAL tab
Enter the following:
1. Dial Tone: 400@-19,425@-19;30(*/0/1+2)
2. Busy Tone: 425@-10;10(.4/.4/1)
3. Reorder Tone: 425@-10;10(.2/.2/1)
4. Ring Back Tone: 400@-19,425@-19,450@-19;*(.4/.2/1+2+3,.4/.2/1+2+3,0/2/0)

Figure 1.7

Control Timer Values

Hook Flash Timer Min: 0.07
Hook Flash Timer Max: 0.13

Distinctive Call Waiting Tone Patterns

CWT8 Cadence: 30(.2/.2,.2/4.4)

Distinctive Ring Patterns

Ring1 Cadence: 60(1.5/3.4)
Ring3 Cadence: 60(1.5/3.4,.4/.2,.4/2,.4/.2,.4/2,.4/.2,.4/2,.4/.2,.4/2,.4/.2,.4/2,.4/.2,.4/2,.4/.2,.4/2,.4/.2,.4/2,.4/.2,.4/2,.4/.2,.4/2)

Miscellaneous

Figure 1.8

Time Zone: GMT+10:00 (or relevant to your area)
FXS Port Impedence:
600 <North America>
270+750||150nF <most of Europe>
220+820||120nF <Australia, New Zealand>
220+820||115nF <Austria, Bulgaria, Germany, Slovakia, South Africa>

Extra Information

To reset the device to its factory defaults, perform the following with your handset:

Dial ' **** '
Dial ' 73738# '
Dial ' 1 ' (to confirm)

Making Your Call

Please refer to the following examples for making calls via your handset using the Linksys.

Examples

FRESHTEL Number:

*8000 1234

Landline Number:

61 3 9123 4567, or
03 9123 4567, or
9123 4567
1. (with local prefix set to relevant state)

Mobile Number:

61 412 345 678
1. (Drop the First Zero)
0412 345 678
1. (works with and without local prefix set)

National Numbers:

1300 number:
1. 61 1300 123 456, or
2. 1300 123 456
  1. (with local prefix set to relevant state)
1800 number:
1. 61 1800 123 456, or
2. 1800 123 456
13 number:
1. 61 13 12 34, or
2. 13 12 34

International Numbers:

(Country Code) (Area Code) (Number)
1. Example: 44 708 12345678

Setting Local Call Prefix on Your Account

Log into your account at http://www.freshtel.net
Click on MY DETAILS

Figure 1.9
Click on UPDATE MY PERSONAL DETAILS

Figure 1.10
Scroll down to the PREFIX section, and select from one of the following options
1. Not Specified No Prefix to be set
2. NSW, ACT 02
3. Queensland 07
4. SA, WA, NT 08
5. Victoria, Tasmania 03
Figure 1.11
Click on UPDATE MY DETAILS

Glossary

BIT - Binary Digit - Bits are widely used as a measurement for network transmission. One hundred megabits per second means that 100 million pulses are transmitted per second.
Broadband – Internet Connection that has a connection speed greater than 256kbps downstream and 64kbps upstream.
Broadband Router - A device that provides access to the Internet for multiple computers, typically including a network switch with four or more Ethernet ports for wired connections to desktop and laptop computers.
BYTE – Binary Table - Another form of measurement to determine size and speed. 1 byte is equivalent to 8 Bits, so for an internet connection of 256/64kbps (kilobits per second, kilo meaning 100 units), it is roughly equivalent to 25 Kilobytes per second (download rate) and 6 kilobytes per second (upload rate).
Ethernet – A type of cable which is used to interconnect network devices to allow communication between them over the medium.
Firefly – Freshtel internet Telephone Software
Freshtel – VoIP Internet Telephone Company
Kbps – Kilobits Per Second is the measurement used to determine the bandwidth speed of an internet connection.
Mbps – Megabits Per Second – A unit of measurement used to show the capacity and/or rate of speed for a particular medium in megabits.
MBps – Megabytes Per Second - A unit of measurement used to show the capacity and/or rate of speed for a particular medium in megabytes.
NAT- Network Address Translation maintains and controls the separation of a public IP address to one or more private IP addresses. Commonly used for internet connection sharing via a router.
USB – Universal Serial Bus – A "Plug-and-Play" medium used to interconnect different types of USB compatible devices to each other either via USB 1.1 (at 12Mbps maximum transfer rate), or Hi-Speed USB 2.0 (at 480Mbps maximum transfer rate).
Wireless Broadband – Same as broadband, however is a medium transmitted through radio waves set at a certain radio frequency.
Windows XP – Microsoft's current Operating System platform for PC based systems.